久久亚洲国产成人影院-久久亚洲国产的中文-久久亚洲国产高清-久久亚洲国产精品-亚洲图片偷拍自拍-亚洲图色视频

US EUROPE AFRICA ASIA 中文
Business / View

Storm-delayed flight offers a much-needed lesson in service

By Huang Xiangyang (China Daily) Updated: 2015-08-21 10:47

As I was doubting the efficacy of this slip of paper, which I was supposed to show to the airline's staff in Kunming for a flight change, box meals and bottled water were dished out.

Meanwhile a broadcaster kept updating passengers with the latest flight information. To my relief our flight was finally on its way, after several hours of delay.

We touched down in Kunming at 10 pm, and the first thing we did was rush to our airline's counter to find out the next, earliest flight available.

I had prepared for the worst: if there were no flights to Beijing the next morning, I would opt for a flight to a neighboring city like Tianjin, where I hoped I could then change to a high-speed train to make it home on time.

The airline staff at the counter looked worn out, and were being bombarded by anxious passengers seeking help of all sorts. But their efficiency was unparalleled.

When it was my turn, I presented the woman behind the counter with the paper note, and in seconds she checked her computer and told me I could take the first flight the next morning, with no additional charges.

She then asked me to wait for her colleagues to take me and the other passengers in a similar situation to a hotel nearby for the night, all expenses paid.

Too often in the past I have listened to criticism of Chinese airlines for their poor service. I have read many reports about agitated passengers, when flights are delayed, getting embroiled in scuffles with airline staff.

Recently a report by Civil Aviation Data Analysis, a Chinese organization that tracks on-time performances, ranked Chinese carriers among the least punctual in the world.

But throughout my journey I could hardly find any excuse to even lodge a complaint.

Call me easily satisfied. But in a country where air traffic has been growing annually by double digits in recent years, with as many as 400 million trips made via domestic airlines in 2014 alone, what more can you expect?

In some cases, flight delays should not be blamed on the airlines.

My flight back to Beijing the next morning was behind schedule, again, this time for an hour, not by weather but by 10 passengers failing to show up on time. Their luggage had to be unloaded and our flight missed its time slot.

But all's well that ends well.

As I sat down to start my first day back at work, on time, I spared a moment of thanks to Chinese airlines.

Contact the writer at huangxiangyang@chinadaily.com.cn

Previous Page 1 2 Next Page

Hot Topics

Editor's Picks
...
主站蜘蛛池模板: 91.xxx.高清在线| 一级一片 | 在线观看成年人免费视频 | 国产日韩精品一区在线观看播放 | 国产精品黄在线观看免费软件 | 久久国内精品 | 天堂8资源8在线 | 国产在线一区二区三区 | 国产日韩欧美一区二区三区在线 | 91网站网站网站在线 | 一男一女搞黄 | 免费一级a毛片在线播放 | 在线观看欧美亚洲日本专区 | 久久99亚洲精品久久99 | 国产精品怡红院在线观看 | 欧美在线成人免费国产 | 久久影院国产 | 波野多结衣在线观看 | 宅男66lu国产乱在线观看 | 久久综合婷婷香五月 | 欧美俄罗斯一级毛片激情 | 欧美在线视频精品 | 91欧美精品综合在线观看 | 欧美成人免费全部观看天天性色 | 免费成年人视频网站 | 国产老鸭窝毛片一区二区 | 成人区在线观看免费视频 | 中文字幕在线视频在线看 | 日本韩国中文字幕 | 北岛玲亚洲一区在线观看 | 男人和女人的做刺激性视频 | 扒开两腿猛进入爽爽视频 | 三级高清 | 欧美一级特黄视频 | 黄色美女视频免费 | 欧美高清强视频 | 99久久伊人一区二区yy5099 | 欧美国产日韩在线播放 | 久久精品国产屋 | 韩国美女爽快一毛片免费 | 国内精品伊人久久久影视 |